Invoice Overdue, symbolizing debt collection toolbox for consumers

Debt Collection Toolbox for Consumers

This toolbox provides a variety of helpful considerations and resources for consumers to better understand their rights under federal law when being contacted by a third-party debt collector.

  1. Prohibited Collection Practices

  2. Acceptable Communication Practices

  3. Written Notice Describing the Debt

  4. Unacceptable Communication Practices

  5. Responding to a Debt Collector

  6. Failure to Pay Debt Owed

  7. Alleged Violation of Your Rights