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Additional Contacts
Questions About Share Insurance?
Visit our Share Insurance page or reach a share insurance specialist at 800-755-1030 (Monday-Friday 8AM-5PM ET) or, email dcamail@ncua.gov.
Chartering and Field of Membership Questions?
The Office of Credit Union Resources and Expansion is responsible for the chartering of federal credit unions, as well as for approving modifications to existing charters, fields of membership and designating credit unions as low income. Find resources by visiting NCUA’s Credit Union Resources and Expansion page.
Phone: 703-518-6610
Fax: 703-518-6687
Email: dcamail@ncua.gov for chartering questions and newfcu@ncua.gov for questions on starting a new credit union.
Contact the Ombudsman Office
The Office of the Ombudsman is a neutral party that assists with resolving problems by helping to define options and recommending solutions to involved parties.
Get in touch:
Phone: 703-518-1175
Fax: 703-518-1757
Email: ombudsman@ncua.gov
Have Additional Questions?
You can use our Find an Answer page to locate answers to frequently asked questions on finance and money management.